Why can't I add a new record?
If the New record button is not visible on the left of your screen when viewing the catalogue, this could be because you have outstanding incomplete tasks, because you do not have the relevant user permission switched on, or because you are working with a smaller device or screen size.
Resolving incomplete tasks
If you have created a new Item record, or are editing an existing Item record, and you exit the view of the Item or close your browser without clicking either cancel or save, the VC CMS will prompt you to finish editing the record before you are able to create a new record.
This prompt can be found on the Dashboard in the ‘To do’ tile, or if you are working in the catalogue, the prompt to finish editing the record will appear in place of the New record button.
Alternatively, you will not see the New record button if you do not have the user permission associated with adding records switched on. To resolve this, make sure that you have permission to Add records. You may need to work with someone from your organisation who has permissions associated with managing VC members switched on.
Alternatively, you will not see the New record button if you do not have the user permission associated with adding records switched on. To resolve this, make sure that you have permission to Add records. You may need to work with someone from your organisation who has permissions associated with managing VC members switched on.
Check out this article to learn how to modify member permissions. Working on a smaller device or screen size
If you are working on a smaller device, such as a small tablet, or smartphone, or if you have reduced your browser view to a smaller screen size, you may not see the New record button. When working with a smaller screen size, the catalogue view will default to List view, and the New record button can be accessed via the ellipsis that appears to the left of the search bar.
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